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Add description, images, menus and links to your mega menu

A column with no settings can be used as a spacer

Link to your collections, sales and even external links

Add up to five columns

  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

    • Shipping Policy

    Shipping information

    Postage costs

    • The Netherlands
      Free shipping from €175,-
      Orders under this amount: €6.75

    • Belgium & Germany
      Free shipping from €200,-
      Orders under this amount: €9.00

    • Other EU countries
      Fixed shipping costs: €24.99

    • Rest of the world
      Fixed shipping costs: €65.00

    Delivery time

    We do our utmost to process your order as quickly as possible.
    Orders placed on weekdays before 1:00 PM will be shipped the same day . If that's not possible, your order will be shipped the next business day. In most cases, you'll receive your order within 1-2 business days .

    All shipments are shipped with track & trace via reliable parcel services. Deliveries generally take place on weekdays between 9:00 AM and 6:00 PM . Unfortunately, we cannot guarantee the exact delivery time.

    Not at home

    If you are not at home at the time of delivery, the carrier will try to deliver the package to a nearby collection point, if possible.
    If the package is not accepted at the door, it will automatically be sent to a collection point or returned to us, depending on the delivery service.

    Package not collected

    If the package is not collected from the collection point within the 7-day period set by the carrier, it will automatically be returned to us.
    After receiving the returned package, the order will be cancelled .
    The purchase amount will be refunded, excluding any previously paid shipping costs .

    Incorrect or incomplete address provided

    If an order cannot be delivered due to an incorrect or incomplete address , this is beyond our control .
    In that case, the costs for any new shipment will be fully borne by the customer .
    The original shipping costs are non-refundable .

    Pre-orders

    Please note: Are you ordering a pre-order together with other products (stock or other pre-orders)?
    We'll only ship once all items are available . If you'd like to receive the available products sooner, please place a separate order.

    Provided the wrong delivery address?

    Don't worry – contact us as soon as possible:
    📧 info@pokeca.nl
    📱 WhatsApp: 06-83973596
    We will then check whether we can still adjust the address before shipping.