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    • Shipping Policy

    Shipping rate

    We offer free shipping on orders over €150,-. This free shipping is available for customers from the Netherlands and Belgium. For orders under €150,- we charge a shipping rate of €6,50 for the Netherlands and €8,00 for Belgium. For the rest of Europe we charge a shipping rate of €14,95 and €29,99 for the rest of the world.

    Delivery time

    We do our utmost to deliver your order to you as soon as possible. Orders placed on workdays before 13:00, we try to send the same day. However, we do not always succeed in this and then it will be sent the next day, so you will have the package at home within 2 workdays.

    Delivery is via the postman or parcel delivery of various parcel services and is always with track & trace. In general, delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the moment of delivery.

    Pre-orders

    When you place a pre-order in combination with other stocked products or pre-orders, the entire order will only be shipped when everything is in stock. If you want to receive the stocked products earlier, you must create separate orders.

    Accidentally provided the wrong delivery address?

    Please contact us as soon as possible via info@pokeca.nl. We will then try to change the order for you.